Question 1

Who are you?

Accepted Answer

Metro Mobile Urgent Care is a healthcare organization dedicated to providing the best patient care in a comfortable environment.  The idea was formed when the founder's wife had to take all three children to the emergency room in the middle of the night when he was working as a healthcare provider.  After discussing the idea of a mobile urgent care with others, he found that others loved the idea as well!  Whether you are a busy professional who values their time, a parent running children to activities, a traveler in an unfamiliar city, we are here to help you!

Question 2

Are you fully licensed?

Accepted Answer

Yes! We are fully licensed to practice in the State of NE.

Question 3

What does Metro Mobile Urgent Care do?

Accepted Answer

We travel to your home for sick visits. We treat the same things you'll see at a doctor's office or urgent care. Contact us for more details!

Question 4

Do you take Insurance?

Accepted Answer

We are currently taking the follow insurance:
- BCBS of NE (Network Blue)
- BCBS (advantage) 
- UHC
- AARP
- Traditional Medicare part B
- Medica
- Midlands Choice
- TriWest.

We are unable to take Aetna due to their restricted health policy.

We provide a self pay discount for those with a higher deductible or without insurance. Please call us to inquire.

Question 5

Can you draw labs?

Accepted Answer

We are not a mobile phlebotomy service. We do draw labs if it is warranted and if it is related to your visit with us.  We can also order lab services with our lab partners.

Question 6

What if I need an X-ray?

Accepted Answer

We can order imaging tests right from home! Metro Mobile Urgent Care has partnered with a mobile X-ray to come to your home. We can also order imaging to be done via NE Health Imaging. Imaging will be only ordered if it is related to your visit and diagnosis.

Question 7

What age group do you treat?

Accepted Answer

We treat patients who are six months and older.

Question 8

What areas do you serve?

Accepted Answer

We will visit you as far as West Omaha to Bellevue. See Map below.

Out of range? Our telehealth visit covers the entire state of NEBRASKA. Call us to inquire!

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Question 9

What are your service charges?

Accepted Answer

Our charges depend on whether you have insurance or are self-paying. We accept BCBS of NE, Midlands Choice, UHC, Medicare B, and TriWest. For those without insurance or with high deductibles, our self-pay discount often makes our services more affordable. Contact us for specific pricing details.

Question 10

Shouldn't people need to be seen and treated in a clinic?

Accepted Answer

A lot of people prefer to be seen in the comfort of their own home in order to avoid people who are potentially sick.

Question 11

What if I need treatment?

Accepted Answer

We can usually provide first medicine treatment on site and we can send a script to your preferred pharmacy for you to pick up the same day, or the next day.

Question 12

What areas do you serve?

Accepted Answer

As a mobile urgent care service, we travel throughout the Omaha Metro area and nearby locations like Bennington, Bellevue, and Ashland. However, we do not travel to Blair, Fremont, Lincoln, or Council Bluffs, IA. For those outside our travel range, our telehealth services might be a suitable option. Contact us to learn more.

Question 13

Can you prescribe narcotics?

Accepted Answer

No, we do not prescribe or carry narcotics. If you need a refill for narcotic medication, please contact your primary care doctor. Our focus is on providing safe and effective care without the use of narcotics.

Question 14

Do you provide IV hydration services?

Accepted Answer

Yes, we offer IV hydration for those who need extra fluids but cannot drink enough. Please note that this service is not covered by insurance and will be a self-pay visit. Call us for more details and to see if you qualify.

Question 15

Do you test and treat for urinary tract infections (UTIs)?

Accepted Answer

Yes, we do test and treat for urinary tract infections (UTIs). If you suspect you have a UTI, we can provide the necessary tests and treatment right in the comfort of your home.

We Come to You

For Adults and Children

FAQ.

Metro Mobile Urgent Care